Shipping and returns.

I pack orders by hand in Vantaa within 1–2 business days. Matkahuolto delivers to the pickup point nearest your address, with a tracking code by email when the parcel ships. Usually delivered 2–4 business days after ordering.

Same mount; the shipping price depends on the destination and is shown at checkout before you pay. Matkahuolto hands the parcel to GLS, which carries it outside Finland. Delivery takes 3–12 business days depending on the country, and the checkout shows the window for yours. Per GLS, shipments arrive in neighboring countries within 1–3 and in more distant European countries within 3–5 business days after leaving Finland, and packing plus the domestic leg to GLS come on top. You get a tracking code when the parcel ships.

You have 30 days from receiving the product to return it; the statutory 14-day right of withdrawal is included. Notify me with the withdrawal form or by email at info@zipmounts.com — free-form or with the model form below. You'll get the return address in the reply.

Send the product back within 14 days of your notice. Return postage is paid by the buyer. I refund the payment, including the original shipping, within 14 days of your withdrawal notice.

You can use this form to withdraw, but it's not obligatory — a free-form email works.

If the product arrives damaged or has a defect, get in touch — replacement mount or your money back. Statutory defect liability applies, see the terms.