Privacy policy
How we handle your personal data when you buy a Zipmount or contact us.
Data controller
The controller for this shop (zipmounts.com) is Janne Sinivirta (sole trader, business ID 1791090-8), Vantaa, Finland. For privacy matters, contact info@zipmounts.com.
What we collect
- Order details: name, delivery address, phone number and email address you provide at checkout.
- Payment data is handled by Stripe — we never see or store your card details.
- Correspondence: your email messages and their content when you contact us.
- The site stores only your language and shipping-region choice in your browser. That is functional data, not personal data.
Why we use it and on what basis
- Fulfilling orders and customer service — performance of a contract.
- Accounting and tax obligations — legal obligation.
- Responding to enquiries — legitimate interest (customer communication).
- Publishing customer reviews on the site — only with your consent.
Who we share data with
We use trusted providers:
- Stripe — payment processing
- Matkahuolto / Shipit — shipping
- Amazon Web Services and Google — website hosting and email
- Accountant — bookkeeping, where needed
We do not sell your personal data.
Transfers outside the EU
Some providers may process data outside the EU and EEA. In those cases, transfers are protected by the safeguards required under the GDPR.
Retention
- Order and accounting data: for the period required by the Finnish Accounting Act (generally 6 years from the end of the financial year).
- Correspondence: for as long as handling the matter requires.
- Published reviews: until you withdraw your consent.
Cookies and tracking
The site uses no tracking or advertising cookies and no visitor analytics. Only your chosen language and shipping region are stored in your browser. No separate cookie consent is therefore needed.
Your rights
You have the right to access your data, correct inaccurate data, request erasure, restrict or object to processing, port your data, and withdraw any consent you have given. Send requests to info@zipmounts.com.
Right to complain
You can lodge a complaint with the supervisory authority: the Finnish Office of the Data Protection Ombudsman (tietosuoja.fi).
Last updated 1 June 2026